Privacy Policy

We Are

ELECTRO CHANCE SL is committed to safeguarding your privacy. Contact us at info@blackview.es if you have any questions or concerns regarding the use of your Personal Data, and we will be happy to assist you.

Our website address is: https://www.blackview.esYour data is processed by ELECTRO CHANCE SL, which will also act as the data controller when necessary in the context of providing the services described, all as described below.

By using this site and/or our services, you acknowledge that you have read, understood, and agree to the processing of your personal data as described in this Privacy Policy, as well as the information collection and management practices described therein. This Privacy Policy is part of our Terms and Conditions.

Conditions. By accepting the Terms and Conditions, you also agree to this Policy. In the event of a conflict between the terms used in the Terms and Conditions and the Privacy Policy, the latter shall prevail.

This Privacy Policy was last updated on January 16, 2024. We may modify this Privacy Policy at any time, and we encourage you to review it regularly to stay informed of any changes.

Responsible:

Identity: ELECTRO CHANCE SL

NIF: B67014100

Postal address: Valls de Andorra 2, 2 1

Telephone: 935150520

Email: info@blackview.es

Contact Data Protection Officer: privacy@blackview.es

Scope

This Privacy Policy describes in detail our policies and practices regarding the collection, use, and disclosure of information about you.

We understand the trust you place in us when you provide us with your personal information. We attach great importance to this and are fully committed to ensuring the security and confidentiality of the personal information you provide to us when you visit our site or use our services.

Definitions

Personal data: Any information relating to an identified or identifiable natural person.

Processing: Any operation or set of operations which is performed on Personal Data or on sets of Personal Data.

Data subject or client: Natural person whose Personal Data is subject to Processing.

We: ELECTRO CHANCE SL

Analytical cookies: These are cookies that, processed by us or by third parties, allow us to quantify the number of users and thus perform statistical measurements and analysis of how users use the service offered. To do this, we analyze your browsing habits on our website in order to improve the products and services we offer.

Behavioral advertising cookies: These are cookies that, processed by us or by third parties, allow us to analyze your internet browsing habits so we can show you advertising related to your browsing profile.

 

What personal data do we collect and why do we collect it?

Purchase data

When visitors make a purchase, they enter a contact email address where they can then receive an email through the Carts Guru platform 7 or 14 days after their purchase inviting them to review a product or provide feedback on the service they received.

When you purchase something from us, we ask you to provide information that includes your name, billing address, shipping address, email address, phone number, credit card/payment details, and additional optional information like your username and password. We will use this information for purposes such as:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as tax calculations
  • Improve our store offerings
  • Send you promotional messages, if you choose to receive them
  • If you create an account, we'll store your name, address, email address, and phone number, which we'll use to process your checkout and place future orders.

We typically store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to retain it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

If you request a password reset, your IP address will be included in the reset email.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help detect spam.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture will be visible to the public in the context of your comment.

Likewise, when visitors make a purchase, they enter a contact email address. They may then receive an email through the Trustpilot or Google Business platforms 7 to 14 days after their purchase inviting them to review a product or service they received. Additionally, they may receive an email from us offering them a discount coupon for their review or to resolve any issues the customer has raised in their comment. We may also display these comments on our website as testimonials.

Average

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

The media material shown on our website is provided by the manufacturer, our own creation, collaborations, or provided by a client, only at the client's request.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Contact forms

In each contact form, you must enter your information according to its purpose and accept the privacy policy. For example, when completing the technical support form, the collection of the data entered will not allow us to verify your purchase on our website and contact you for technical support.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so you don't have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me," your login information will persist for two weeks. If you log out of your account, the login cookies will be deleted.

If you register or subscribe to our website, we store your purchase information, such as your name, email address, address, and password for our website. This is for your convenience, so you don't have to fill in your details again when you want to make another purchase. These cookies will last for 5 years. You can request that we delete your data at any time. However, this also helps us identify you as a customer and review your purchase history for warranties and other management related to your purchases on our website.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include any personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Behavioral advertising cookies: These are cookies that, when processed by us, allow us to analyze your internet browsing habits so we can show you advertising related to your browsing profile.

While you visit our site, we will track:

Products you've viewed: We'll use these to, for example, show you products you've recently viewed
Location, IP address, and browser type: We'll use this for purposes like estimating taxes and shipping costs.
Shipping address: We'll ask you to provide this so we can, for example, estimate shipping costs before you place an order and send it to you!
We also use cookies to keep track of shopping cart contents as you browse our site.

Analytics

Your internet browser may send a "DNT" ("Do Not Track") signal to inform Blackview España and other sites that you do not wish to be tracked. Due to differences between internet browsers' default settings and how they implement DNT signals, site operators do not always agree on whether users have selected the DNT setting or even know how to configure it. Please note that Blackview España will not be able to honor DNT signals in this case.

Analytical cookies: These cookies allow us to quantify the number of users and thus perform statistical measurements and analysis of how users use the service offered. To do this, we analyze your browsing habits on our website in order to improve the products and services we offer.

Who do we share your data with?

ELECTRO CHANCE SL may share your information with the following entities:

  • Third-party service providers who provide services to us or act on our behalf, in their capacity as data processors, specifically for business analysis, data or payment processing, customer service, marketing, public relations, survey or prize draw dissemination, or fraud prevention purposes. In addition, we may also authorize them to collect information on our behalf, including, for example, information necessary to operate our site features or facilitate the delivery of online advertising tailored to your interests. These third-party service providers will have access to and may collect this information to the extent necessary to perform their functions. They may not share or use it for any other purpose.
  • Affiliated sitesIf you were redirected to our site from another website, we may share your order information, including your first name and last initial, with that referring site.
  • Companies belonging to our group We may share your personal information within the ELECTRO CHANCE SL group, with your prior authorization when required by applicable law. To the extent that our group companies have access to your information, they will follow practices at least as restrictive as the practices described in this Privacy Policy. They will also comply with applicable laws regarding the transmission of commercial communications and will allow you, at least, to opt out of receiving such communications when you receive such a message.

We may also share your information within our group, or with third parties if we believe, in our sole discretion, that disclosure of such information is necessary and in compliance with applicable legal regulations:

  • To comply with subpoenas, court orders, or other legal processes; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we reserve the right to raise or withdraw any objection or legal right we may have;
  • to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Blackview España, our users, or others; and in connection with our Legal Notice and other agreements, including with our partners or suppliers; or
  • In connection with a corporate transaction, such as a divestiture, merger, acquisition, consolidation, or asset sale, or in the unlikely event of bankruptcy.

If you choose to create a profile on our site, certain information about your profile will be made public and can be viewed by clicking on your username. You will be able to view your profile since it is publicly displayed.

Outside of the scope of the provisions above, and when required by applicable law, you will be informed when your personal information is shared with third parties, and you may ask us not to share it. We may also share anonymous or aggregated information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors to our site or the most popular purchases. This information does not contain personal data.

How long do we keep your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit this information.

If you don't remember your password or are having trouble logging in, you can email us at mktgblackview@gmail.com

We also remind you that you can request the deletion of your data at any time.

What rights do you have over your data?

If you have an account or have left comments on this website, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

We will only retain your personal information for as long as necessary for the purposes set out in Section 2 "How we use your information" or to comply with our legal obligations. We may retain certain information for a period after you have closed your account, for example, if such information is necessary to comply with our legal obligations or to exercise, defend, or establish our legal rights.

You can always request to delete your information or data from our website, you must write to us at mktgblackview@gmail.com

Rights and choices regarding the collection and use of your information
You may exercise your rights of access, rectification, cancellation, and objection at any time by contacting us at any of the contact addresses listed below. You may choose not to provide us with your personal information. Please note, however, that it may be necessary to allow you to take advantage of some of our site's features. We attach great importance to your personal information and its accuracy. You can view, supplement, or update the information you have provided by accessing the "My Settings" section of your account.

You may request details of the personal information we hold about you by contacting us at privacy@blackview.es, indicating "access request" in the subject line. You may be charged a fee not exceeding the cost of the reproduction. When you register on our site, you can modify your marketing preferences at any time through the "My Subscriptions" section of your account.

You may also unsubscribe from marketing communications at any time. To do so, click the unsubscribe link at the bottom of each communication you receive from us. Please note that we may send you service communications, such as administrative messages about your account or messages containing an agreement regarding one of your orders. It is not possible to unsubscribe from these service communications.

The Help section of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have your browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from ELECTRO CHANCE SL, you may not be able to access certain content or features of our site. You may also close your Blackview España account using the procedure set out below. If you choose to close your Blackview España account, we will deactivate your account and remove your profile information and reviews from active viewing.

To close your Blackview Spain account, please contact us at privacy@blackview.es. We will send you an email confirming your request. Remember that once you close your account, you will no longer be able to access the site or your personal information. However, you can open a new account at any time.

Where do we send your data?

Visitor comments may be checked through an automated spam detection service.

Your contact information. Additional information

How do we protect your data?

We want you to use our site with confidence. To this end, we are committed to protecting the information we collect. Although no site can guarantee absolute security, we have implemented and maintain appropriate organizational, technical, administrative, and physical measures to protect the personal information you provide to us from unauthorized or unlawful access, disclosure, and accidental loss, damage, alteration, or destruction. For example, we encrypt data when transferring your billing information between our systems and those of third parties with whom we share such information. We also employ firewalls and intrusion detection systems to prevent unauthorized access to your information.

What procedures do we use against data breaches?

We have an incident reporting system through our service provider that informs us, in real time, of any security breaches or issues detected.

At the same time, internally, we have a standardized procedure for handling incidents related to potential data breaches.

From which third parties do we receive data?

We do not receive data from third parties.

What type of automated decision-making and/or profiling do we do with user data?

We do not use automated decision-making algorithms.

User profiles are maintained by Google Analytics and correspond to access to our corporate website.

Regulatory requirements for disclosure of sector information

There are no additional requirements.

 

 

en_GBEN
In order to offer you a personalized shopping experience, our site uses cookies.
Cookie Policy.